Wrist Screen Wake Up Disabled Again

[Dre933]

I have a new 44mm Galaxy Watch 4 and I can not get the wrist wake-up feature to enable.

It will work 1 day and then it will become disabled and the option is grayed out so I am unable to turn it back on unless I do a reset of my watch.  

Is this a simple fix or will I have to send my watch back  that is only 1 month old?

[SamsungRei]

Hello, I understand how frustrating this is. Is this something that has just started or has the issue been present from the date of purchase? Are you doing a complete factory reset or just powering the watch off and then back on? https://www.samsung.com/us/support/answer/ANS00084702/

[Dre933 · Accepted solution]

I did do a factory reset and that solved the problem.  Until it happened again.   I figured it out.  

My phone would go into Power Saver mode and that seem to prevent the wrist wake up.  I changed some settings to ensure Power Saver wasn't activated and no issue sense.