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Original topic:

Annoying banner on left side of screen, cannot disable

(Topic created: 07-27-2022 04:00 PM)
userMMa8vxavjN
Constellation
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HD and UHD TVs

I have a Samsung LN55B650 TV that I use as a monitor. I don't know what I did but I have a Series 6 banner that lists Auto Motion +, Media 2.0, Internet Tv and Eco friendly banner that pops up on my screen, I've gone through every setting I can find on this TV and have even tried unplugging it for a minute. Can someone please help me. I've seen other similar complaints but my TV doesn't have a Home or Retail setting that I can find. Please, I don't know what to do. 

Thanks so much for any help.

 

 

 

 

 

 

 

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Samsung_Moderator
Community Manager
Community Manager
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HD and UHD TVs

I can definitely understand how frustrating this may be. No one wants to have something covering their screen while trying to watch TV. You are correct when you say to remove this feature the TV has to be set in HOME mode instead of STORE mode.

 

To do this go into the SETUP menu then scroll down to LOCATION. Using the left or right arrow keys change STORE to HOME and the pop ups should no longer appear on the screen.

 

 

 

 

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MarvinG84
Comet
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HD and UHD TVs
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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

I can definitely understand how frustrating this may be. No one wants to have something covering their screen while trying to watch TV. You are correct when you say to remove this feature the TV has to be set in HOME mode instead of STORE mode.

 

To do this go into the SETUP menu then scroll down to LOCATION. Using the left or right arrow keys change STORE to HOME and the pop ups should no longer appear on the screen.