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Discovery Plus App Samsung TU700

(Topic created: 02-07-2022 11:40 AM)
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usera1hjyDfFQI
Constellation
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HD and UHD TVs

Every app installed on my TV works flawlessly except Discovery Plus. It freezes and buffers a lot, so I hooked up my Roku device to the HDMI input and Discovery Plus works flawlessly. Any ideas on why this is occuring?

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Samsung_Moderator
Community Manager
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HD and UHD TVs

Hello! I understand how this can be frustrating with this app not working properly, have you tried uninstalling and reinstalling the app? Also if this keeps occurring I would recommend updating your firmware and if that doesn't work I would recommend reaching out to the app developer support as this is the only app that you are having issues with. 

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Samsung_Moderator
Community Manager
Community Manager
Options
HD and UHD TVs

Hello! I understand how this can be frustrating with this app not working properly, have you tried uninstalling and reinstalling the app? Also if this keeps occurring I would recommend updating your firmware and if that doesn't work I would recommend reaching out to the app developer support as this is the only app that you are having issues with.