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Original topic:

Icon appearing on my samsung TV

(Topic created: 06-07-2023 07:26 AM)
Eymen
Constellation
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HD and UHD TVs

My samsung TV has an icon that doesn't go away

On the icon is written: 2015 new, Samsung TV UE32J4000, Wide Color Enhancer, ConnectShare Movie, HDMI and series 4.

It also switches to the upper left corner and upper right corner but the icon changes if it goes to the other corners.

If it's on the corners at the bottom ther is written: DVB digital Video Brodcasting and CI+.

I tried to restart my TV but it didn't help.

Does someone know how to deactivate it?

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It looks like you turned on store mode , you would need to go into the TV settings and turn it off

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4 Replies
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It looks like you turned on store mode , you would need to go into the TV settings and turn it off
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Eymen
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Thank you so much the icon was there for over a month and now it's gone

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Members_Nl1kiq8
Astronaut
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how do you do this with out the remote?

 

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Members_Nl1kiq8
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Nevermind, I got it. My universal remote was not working correctly it kept changing the channel when I was in the menu. I had to use the keys on the tv itself. The menu key to get to menu up and down channel to get to settings  and source to select the options I wanted and volume up and down to go to left and right. 

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