JUMP TO SOLUTION Solved

Original topic:

Icon appearing on my samsung TV

(Topic created: 06-07-2023 07:26 AM)
Eymen
Constellation
Options
HD and UHD TVs

My samsung TV has an icon that doesn't go away

On the icon is written: 2015 new, Samsung TV UE32J4000, Wide Color Enhancer, ConnectShare Movie, HDMI and series 4.

It also switches to the upper left corner and upper right corner but the icon changes if it goes to the other corners.

If it's on the corners at the bottom ther is written: DVB digital Video Brodcasting and CI+.

I tried to restart my TV but it didn't help.

Does someone know how to deactivate it?

16861478668186289928179944018129.jpg

 

16861478824413409006113065899552.jpg

 

16861479006512178540159312624008.jpg

 

16861479222856738894830664837032.jpg

 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
Options
HD and UHD TVs
It looks like you turned on store mode , you would need to go into the TV settings and turn it off

View solution in context

0 Likes
Reply
4 Replies
Solution
Options
HD and UHD TVs
It looks like you turned on store mode , you would need to go into the TV settings and turn it off
0 Likes
Reply
Eymen
Constellation
Options
HD and UHD TVs

Thank you so much the icon was there for over a month and now it's gone

0 Likes
Reply
Members_Nl1kiq8
Astronaut
Options
HD and UHD TVs

how do you do this with out the remote?

 

0 Likes
Reply
Members_Nl1kiq8
Astronaut
Options
HD and UHD TVs

Nevermind, I got it. My universal remote was not working correctly it kept changing the channel when I was in the menu. I had to use the keys on the tv itself. The menu key to get to menu up and down channel to get to settings  and source to select the options I wanted and volume up and down to go to left and right. 

0 Likes
Reply