My TV won't cut on I have a red light flashing. And no sound or picture just a blue line at the bottom of the screen. I have called the store to have it repaired three times since my purchase. The store has canceled my 5 yr warranty, and it's only been two years. Because of the number of repairs and the cost. I talked to a Samsung representative that told me she would have a supervisor call me back. I have not heard from anyone. Does anyone from Samsung monitor this chat?
If this does not help then this will require service. Depending on your warranty you will have a few options for service.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes. - If you have an extended warranty you can reach out to them to have service set up. - If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup - If you're OUT of warranty, you can use this link below to find a service center in your area.
Samsung offers a variety of repair locations, including walk-in Samsung service centers. Select the product that needs service to find a location near you.
