Original topic:

HW-Q950T Sounds stutters

(Topic created: 06-06-2021 11:31 AM)
1953 Views
useret3qJyvKra
Constellation
Options
Home Theater

Hi I've recently purchased the HW-Q950T,  i'm getting sound stutters I.E where the sound stops for a split second.   This is happening with anything i plug into the bar via HDMI,  i've even purchased new 4k cables but it hasn't made any difference, any ideas? 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
SamsungLK
Samsung Moderator
Samsung Moderator
Options
Home Theater

I understand that these steps say subwoofer but humor me and give them a try https://www.samsung.com/us/support/troubleshooting/TSG01109876/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

0 Likes
Reply
1 Reply
Solution
SamsungLK
Samsung Moderator
Samsung Moderator
Options
Home Theater

I understand that these steps say subwoofer but humor me and give them a try https://www.samsung.com/us/support/troubleshooting/TSG01109876/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.  
 
Send a message on Facebook 
 
Send Message on Twitter 
 
Send Message to Moderator




Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
Reply