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06-06-2021 11:31 AM in
Home TheaterHi I've recently purchased the HW-Q950T, i'm getting sound stutters I.E where the sound stops for a split second. This is happening with anything i plug into the bar via HDMI, i've even purchased new 4k cables but it hasn't made any difference, any ideas?
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06-07-2021 07:24 AM in
Home TheaterI understand that these steps say subwoofer but humor me and give them a try https://www.samsung.com/us/support/troubleshooting/TSG01109876/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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06-07-2021 07:24 AM in
Home TheaterI understand that these steps say subwoofer but humor me and give them a try https://www.samsung.com/us/support/troubleshooting/TSG01109876/ If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.