Original topic:

Q-Symphony Soundbar using wireless connection disconnects and bricks soundbar

(Topic created: yesterday)
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portlanderic
Constellation
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Home Theater

Have the Samsung ultra slim HW-S801D soundbar with a 2022 Frame TV (QN65LS03BAFXZA) connected via wireless Q-Symphony.  I set up the bar, connected and it worked for a few days, but then the TV reverted back to TV speakers without my changing anything. In TV settings it shows the soundbar still paired, but when I tried to reconnect Q-Symphony in audio settings, the TV spins for about a minute and then times out with a "canā€™t connect error."

I tried everything to reconnect without any luck.  I ended up factory resetting both the TV and the soundbar (huge pain) and was able to reconnect.  A few days later, the same thing happened where TV reverted back to its speakers and Iā€™m no longer able to connect using Q-Symphony (or WiFi for that matter).

I bought this specifically to use wirelessly as there is no place I can run a cable.  The soundbar is below the TV about 24 inches.

While my expectations were low given my long long list of Samsung software bugs and issues with my Frame TVs, Iā€™m hoping someone can help me figure out how to reconnect without having to factory reset and also keep them connected

Appreciate any info.

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