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Original topic:

Q70R soundbar - firmware upgrade to 1012.6 is causing device to blink 'Update', does not work

(Topic created: 07-04-2021 11:34 AM)
kmh090
Asteroid
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Home Theater

Hi,

I upgraded the firmware on my  Q70 soundbar to version 1012.6 (through SmartThings) and it's basically bricked the device.  It just blinks 'UPDATE' and sometimes it will stop, cycle through 'tv speaker' and 'hdmi' (by itself), but the majority of the time it just blinks 'UPDATE'.   

It will not connect to the TV, has anyone dealt with this issue?  Samsung support is, well, non-existent.

5 Replies
mankynn
Nebula
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Home Theater
I have had a update with my Samsung Galaxy A10 almost two weeks
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kmh090
Asteroid
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Home Theater

My post is regarding the Q70R soundbar, not a samsung phone though

mankynn
Nebula
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Oh my bad good luck with that
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usergkfl15FbFW
Constellation
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I have an HWK950 doing the same thing. I gave up as there is no support..If someone has a solution I would love to hear it though

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Solution
kmh090
Asteroid
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Home Theater

so this just started working for me today.  I unplugged everything (AC from the back of the unit AND wall, HDMI from unit and TV), fired it up and it started working.

Previously I'd only unplugged the AC from the back of the unit, nothing else.  I can't explain why that would make any difference so maybe it just resolved on its own.

Good luck resolving your issue. 

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