Original topic:

Q990B sound mode constantly keeps switching from Standard to Adaptive every seconds.

(Topic created: 3 weeks ago)
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userkj7DcO9W6h
Constellation
Options
Home Theater

Paired with a S95C and using my Windows 11 PC, I've noticed today that the sound was glitching. Tried updating every drivers and software and apps and as I was looking at the Smartthings app, I saw the sound mode and even the equalizer going back and forth between two modes and therefore creating the glitch in the sound (which is totally not listenable).

Anyone have ideas how to fix?

More details:
Windows drivers up to date.
Turning on and off devices.
App and firmware up to date.
It doesn't start the glitch as I boot up devices, it starts whenever I want to change Game Mode (it boots up that way) to Adaptive (or any other mode).

1 Reply
userkj7DcO9W6h
Constellation
Options
Home Theater

Further testing shows that turning on and off Dolby Atmos also triggers it the switching to start.

Disconnecting remote doesn't fix it (was suspecting low batteries or interferences).
Disconnecting phone/smartthings doesn't fix it.
Turning off tv and on again stops the switching.
I tried opening youtube directly on the tv and replicate the glitch but I was unsuccessful, probably confirming that it is Windows/PC-connection related.

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