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Original topic:

Samsung MX-JS9500 giga sound not responding

(Topic created: 06-23-2020 02:43 PM)
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userXPKl4dgRgo
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This is a great system but this morning i woke up to it not working at all,no sound,no Bluetooth connection,Connecticut, CD drive wont open and the display screen says "phase". How can i get this fixed 

 

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SamsungCaleb
Samsung Moderator
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I'm sorry to hear that, If after unplugging and replugging the system up and it still does not work this will require service. This is out of warranty and will require the unit to be sent in for repair. I would recommend contacting our depot center at 310-669-4334 to get the service set up.


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SamsungCaleb
Samsung Moderator
Samsung Moderator
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Home Theater

I'm sorry to hear that, If after unplugging and replugging the system up and it still does not work this will require service. This is out of warranty and will require the unit to be sent in for repair. I would recommend contacting our depot center at 310-669-4334 to get the service set up.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

userayDG2SUncx
Constellation
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Did you get your stereo system fixed?

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userKHgK7XMHZA
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i was having tje same issue and i unplugged it for a few weeks and the plugged it in it seems to be working but now the bluetooth randomly disconnects
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Roniiiii
Asteroid
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does it make a popping noise
userhojICYmbCx
Constellation
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I need help I have the same issue can I send in for repair?

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Members_p2ZmvKD
Constellation
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I need help with my system, experiencing the same isuues

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eighthype
Constellation
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I'm currently having the same issue. Did you get yours fixed?
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userpvHc0rLKbQ
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N. J44 ikon
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