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Original topic:

Samsung MX-JS9500 giga sound not responding

(Topic created: 06-24-2020 09:11 AM)
userXPKl4dgRgo
Astronaut
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Home Theater

This is a great system but this morning i woke up to it not working at all,no sound,no Bluetooth connection,Connecticut, CD drive wont open and the display screen says "phase". How can i get this fixed 

 

5 Replies
Solution
SamsungCaleb
Samsung Moderator
Samsung Moderator
Options
Home Theater

I'm sorry to hear that, If after unplugging and replugging the system up and it still does not work this will require service, and as this is out of warranty and this will be a send in unit, I would recommend contacting out depot center at 310-669-4334 to get the service set up.


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userayDG2SUncx
Constellation
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Home Theater

Did you get your stereo system fixed?

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userKHgK7XMHZA
Constellation
Options
Home Theater
i was having tje same issue and i unplugged it for a few weeks and the plugged it in it seems to be working but now the bluetooth randomly disconnects
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Roniiiii
Astronaut
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Home Theater
does it make a popping noise
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userhojICYmbCx
Constellation
Options
Home Theater

I need help I have the same issue can I send in for repair?

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