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Samsung Q60C, Samsung HW-Q800C and headphones with Q-Symphony still working on TV and Soundbar

(Topic created: 05-02-2024 05:26 PM)
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userLq6epg1JNi
Constellation
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Home Theater

Ok so I purchased the Q60C TV and THe HW-Q800C soundbar, but when I throw some headphones in the mix for hearing impaired folks the Q-Symphony function that uses the TV speakers and Soundbar together goes away and it's just TV speakers and headphones. Is there a way to have the Tv and soundbar sound stay as they are and use headphones for the hearing impaired folks? Or is it suffer with subpar sound since someone needs to use headphones?

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Samsung_Moderator
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Community Manager
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Home Theater

Hello! Thank you for reaching out! You can try the information in the link below

https://www.samsung.com/au/support/tv-audio-video/multi-output-audio-on-samsung-tvs/. This should help but this may not working with every set up as this may not work the exact way that you are describing.

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Samsung_Moderator
Community Manager
Community Manager
Options
Home Theater

Hello! Thank you for reaching out! You can try the information in the link below

https://www.samsung.com/au/support/tv-audio-video/multi-output-audio-on-samsung-tvs/. This should help but this may not working with every set up as this may not work the exact way that you are describing.