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Saturday in
Kitchen and Family HubThe Water Reflector bar is stuck at front of the dishwasher. Support (chat) couldn't resolve the problem.
How do I remove/reinstall the water reflector bar. I see a red knob on the bottom of the reflector bar. What is it for? What does it do?
Thanks.
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Wednesday in
Kitchen and Family HubHello @userOqkbfDGFLi! Thank you for reaching out! I would recommend trying the information in the following link:https://www.samsung.com/us/support/troubleshooting/TSG01001927/. If this does not help then this will be something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
![Community Manager Community Manager](/i/rank_icons/admin.gif)
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Wednesday in
Kitchen and Family HubHello @userOqkbfDGFLi! Thank you for reaching out! I would recommend trying the information in the following link:https://www.samsung.com/us/support/troubleshooting/TSG01001927/. If this does not help then this will be something that will require service. Depending on your warranty you will have a few options.
- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up.
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area.
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