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Dishwasher DW80N3030 Chime Stopped Working

(Topic created: 08-07-2022 07:28 AM)
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users2mcndx9Sl
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Kitchen and Family Hub

Hi there! Just reaching out for a question about my dishwasher and can’t seem to find a solution anywhere. I have series dw80N3030. It normally chimes and makes noises when I hit buttons or start the cycle but the sound has stopped; it started working again for a little then stopped again. Not sure if I’m accidentally hitting buttons on the touch surface and shutting the noise off or if it’s another issue? There is no screen so I am not able to access any type of menu and can’t find anything else online about this specific model. I want the noise back I really like when it notifies me when cycle is done so any help getting it back would be greatly appreciated! Thanks so much!

 

 

 
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Samsung_Moderator
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Community Manager
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Kitchen and Family Hub

Hello there! Thanks so much for reaching out about this. I reviewed the user manual for your model (linked below) and there is no option to turn the button sounds on/off. Because of this, it is likely the dishwasher would require service to resolve the sound cutting off. If you are within the one year manufacturer warranty, you can reach out to a moderator here in a private message to proceed with setting up the service. If you are outside the warranty, you can use the link below to locate a service center in your area. 

User Manual: https://downloadcenter.samsung.com/content/UM/201809/20180903132646516/DD81-02613A_180731_6000NM_Use...

Service Locator: http://www.Samsung.com/us/support/service/location