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Dishwasher Turns Off after just 2 minutes!

(Topic created: 01-06-2022 04:35 PM)
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RVille
Constellation
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Kitchen and Family Hub
Just out of the blue, our dishwasher DW80R9950 turns off after running for just 2 minutes. It seems to have proper water intake and we can clearly hear the top nozzles discharging water. We cannot ascertain whether the bottom nozzle moves. Washer turns off and after 30 seconds comes back on to try again and shut off. Anyone experience this? Suggestions or solutions? Members chat offered a connection in 17 hours. Thanks 
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MsBri1
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Kitchen and Family Hub

Hello, I apologize for the issue with the dishwasher reported and have located two troubleshooting articles I would encourage you to give a try. https://www.samsung.com/us/support/troubleshooting/TSG01000965 and https://www.samsung.com/us/support/troubleshooting/TSG01001914/.

Regrettably, If the troubleshooting steps did not help above and you are out of warranty, you can use this link https://www.samsung.com/us/support/service/ to find a service center in your area or private message me https://bit.ly/3p4UuiW with your full model and serial number to review service options if available. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Solution
MsBri1
Neutron Star
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Kitchen and Family Hub

Hello, I apologize for the issue with the dishwasher reported and have located two troubleshooting articles I would encourage you to give a try. https://www.samsung.com/us/support/troubleshooting/TSG01000965 and https://www.samsung.com/us/support/troubleshooting/TSG01001914/.

Regrettably, If the troubleshooting steps did not help above and you are out of warranty, you can use this link https://www.samsung.com/us/support/service/ to find a service center in your area or private message me https://bit.ly/3p4UuiW with your full model and serial number to review service options if available. 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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