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Microwave is less than 3 years old and half of the A came off the front. Looked ridiculous. Can’t find a replacement. View Post 
Samsung_Moderator
Hi there! I can definitely understand the frustration with this. I recommend checking SamsungParts.c... View Post |
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HELP, Samsung has made difficult to get in touch with support. Chat does not work. I bought this fridge with the front control panel not... View Post
Samsung_Moderator
Hi there! I can certainly understand your concern with needing a working control panel for your refr... View Post |
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One of the oven knobs on our stove won’t work. It’s locked in place in the off position. I’ve tried replacing the knob with the knob from another... View Post
Samsung_Moderator
Hi there! Thanks so much for asking about this. Based on what you've described, we would recommend h... View Post |
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My 2 year old oven is giving me the error C-A2 . Please help View Post
Samsung_Moderator
Hi there! We appreciate you reaching out about this. I can understand why you'd be concerned about t... View Post |
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Good day. I am coming here in hopes of some help. I have an open ticket of <HIDDEN>. This is the third ticket. Purchased 2/17/17. ... View Post
Samsung_Moderator
Hello! I definitely understand how this has caused a bunch of frustrations with your fridge going ou... View Post |
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Hello. I cannot eat our ice anymore. Plastic pieces in ice. RF24R7201SR Please advise. View Post
Samsung_Moderator
Hello, I can definitely see the concern with having plastic pieces in your ice. That's not supposed ... View Post |
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Both not work. Water dispenser for Ice Tray not working and dispenser for drinking water is still not working. I checked solenoid and both... View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with your dispensers not working properly. I recom... View Post |
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Alexa on our Samsung fridge has been working fine until today. She no longer responds. Speakers are fine. Microphone is also fine because if we say... View Post
Samsung_Moderator
Hi there! I can certainly understand the concern with Alexa not responding properly. I recommend rea... View Post |
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We recently got a NX60T8711SS gas range stove and were wondering what is the best was to clean the center griddle plate that comes with it and does... View Post
Samsung_Moderator
I'm so glad you asked! I'm providing a link below to our guide on the best cleaning practices for a ... View Post |
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My Samsung Refrigerator RF22R7351SR, Water Auto Fill Tank (DA61-11614a001) melted in the dishwasher. I'd like to buy a new one. Can someone... View Post
Samsung_Moderator
Thanks so much for asking about this! I recommend checking SamsungParts.com or calling 1-800-627-436... View Post |
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Hi - I have the NX60T8711SS range, and my HVAC misplaced the instructions for the natural gas to LP conversion kit. I cannot find this online... View Post
Samsung_Moderator
Hi there! Thanks so much for asking about this. We're more than happy to look up which kit is compat... View Post |
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What exactly is the purpose of these icons? What do they mean? A Samsung powerbot and the dots are located above the camera at the front ... View Post 
luckylady357
I see them fine & assuming this is your phone edge also. Go figure Samsung has to ask you what it is... View Post |
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There's a crisper drawer to the left and to the right of my water filter, but I can't find anywhere to change the humidity level settings.... View Post
Samsung_Moderator
Hi there, Thanks so much for asking about this! According to page 18 of the user manual (linked belo... View Post |
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Continues to leak View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with a dishwasher that is leaking. But not to worr... View Post |
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The family Hub isn't working at all. Pictures say they upload but don't. Are they even working on family Hub. Ever since it's been... View Post
Samsung_Moderator
Hi there! I can certainly see how that would be frustrating. I recommend reaching out to our SmartTh... View Post |
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Samsung Fridge RF255HMEDBBC/AA The fridge is not cooling very well the Frezer works fine. a couple of months ago I installed the Samsung kit... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with the refrigerator not cooling properly. I'm p... View Post |
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Showcase door latch broken RF22K9381SR/AA--Showcase door will not reliably unlatch. Works better if latch is operated from very top of latch... View Post
Samsung_Moderator
Hi there! I can definitely understand the concern with your showcase door not opening and closing pr... View Post |
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Why does my range show an “elapsed time at temperature” timer instead of the timer I set?!?! I have to access the timer with the knob to see how... View Post
Samsung_Moderator
Hi there! I can definitely understand the frustration with this. To help with this, I'm providing th... View Post |
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I’ve have my refrigerator for 3 years. Rs25j50* The freezer side has been freezing up to the point where it’s a block of ice. Then then both side... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with the issues you're experience with your freez... View Post |
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My NX58H5600SS/AA oven takes long time to ignite and cooking the food is taking longer View Post
Samsung_Moderator
Hi there! I can certainly see the concern with your oven taking a long time to heat. I am providing ... View Post |
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2014 DW80H9930US dishwasher keeps giving me 7E code which is water wall problem tried all to resolve but is this just a faulty design item that... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with the error code on your dishwasher. Since you... View Post |
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How did Samsung design the robot devices they have? Do they have a robotics team? What kind of research did they do? View Post
Samsung_Moderator
Hi there! We appreciate your interest! We have many different teams with varying specialties that wo... View Post |
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The latch on the showcase door is broken and the door gets stuck closed. How to fix? View Post
Samsung_Moderator
Hi there! I can certainly understand the concern with the showcase door latch being broken. If you'd... View Post |
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Purchased this in Aug 2020. Had several service calls while under warranty. No, not even 2 years later I find by drain motor is out. Just... View Post
Samsung_Moderator
Hi there! I can certainly understand how frustrating it would be to have so many service calls. If y... View Post |
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I bought a Bespoke French door with panels. Panels were delivered dented and the Fridge was delivered with the damages. I posted a review about a... View Post
Samsung_Moderator
Hello, I can definitely understand your frustration with this situation. If you purchased the refrig... View Post |
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The Samsung dishwasher in our apartment works fine, but after it's done the clean light goes out. Toward the end of the wash cycle, the... View Post
Samsung_Moderator
Hi there! Thanks for reaching out about this. Since the other lights on your dishwasher are working ... View Post |
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Hello, I am looking for some advice on which part may be faulty in my Samsung dishwasher. I am leaning towards control board but it could be the... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your dishwasher not starting. It sounds like... View Post |
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Hi, On the main screen on the family hub on the fridge, it has a nice background picture and shows the date and time. It looks nice. ... View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I am not aware of a way to remove the dash aft... View Post |
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My Samsung jetbot mop won't charge and won't start operation, when I turn it on it just has a lime colored light View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I can definitely understand the concern with y... View Post |
