JUMP TO SOLUTION Solved

Original topic:

Door won't stay open on 4 door flex refrigerator

(Topic created: 07-31-2022 01:55 AM)
userXHkMidifoG
Astronaut
Options
Kitchen and Family Hub

Hi, 

I have just had the 4 door Samsung Family Hub installed. I notice that there are comments about the top left hand drawer won't stay open - I wish I had seen these comments.

Samsung could you please advise how to fix this problem because it is very difficult to put anything in the fridge through the one drawer only.

The fridge is level and have read the comments so adjusted the legs. 

 

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I definitely understand the frustration with your refrigerator door not opening properly. I'm providing a link below to our troubleshooting guide on adjusting the refrigerator doors. It has step by step instructions on how to adjust each of the doors on a Samsung refrigerator. Using these steps you should be able to adjust the door to a position where it opens and closes properly. 

https://www.samsung.com/us/support/troubleshooting/TSG01001017/

 

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! I definitely understand the frustration with your refrigerator door not opening properly. I'm providing a link below to our troubleshooting guide on adjusting the refrigerator doors. It has step by step instructions on how to adjust each of the doors on a Samsung refrigerator. Using these steps you should be able to adjust the door to a position where it opens and closes properly. 

https://www.samsung.com/us/support/troubleshooting/TSG01001017/