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Hi - I just had a Bespoke French door fridge installed earlier this week, and when I setup SmartThings I had the "Energy AI" button that I... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend reaching out to our SmartThings community for t... View Post |
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Brand new ne63bb211ss heats to 425 when set to 350. Temperature drops to 320 before the heating element comes back on. The oven takes 45 minutes to... View Post
Samsung_Moderator
Hello there, and thank you for reaching out to the Community. Yes, the temperature for the oven can ... View Post |
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Just got this machine. I've followed the instructions, but cannot complete the instructions to enable the Auto Release. I am able to complete... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with not being able to use the ... View Post |
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My vacuum won't work and constantly says something is caught in the right wheel. There is nothing caught in the wheel. What can I do. I talked... View Post
Samsung_Moderator
Hello there, and thank you so much for reaching out to the Samsung Community. I definitely understan... View Post |
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Hello, I recently received my refiregerator and discovered a black linear line on the family hub screen after installation.I was wondering if... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your new refrigerator. I wo... View Post |
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Hello, a year ago we bought this electric range and the past 2 weeks it randomly makes the chime noise when not in use like the oven is being... View Post
Samsung_Moderator
Hello @Ab37006! Thank you for reaching out! I see how this can be frustrating with your oven not sta... View Post |
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Does anyone know  how to turn on the Samsung tone ? I went through the settings and everything is set for on, but it won’t play at end of my... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Not all Samsung dishwashers play a tone at the end of the cycle I... View Post |
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Our freezer door locked up and will not open. The handle moves but the drawer (it's a bottom freezer) is stuck very firmly in the closed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! That does sound like the freezer door is frozen shut. I would rec... View Post |
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Trying to calibrate my Samsung oven and can't find the correct sequence to get into it. View Post
Samsung_Moderator
Hey there! The following link will explain how to calibrate your oven so that it cooks properly 🙂 h... View Post |
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My range model number NY63T8751SS turns on the broiler when I open the range door. Â how do I stop this? View Post 
user2q9kO3iWBp
I might add that Samsung was very good about fixing a similar common issue with respect to our side ... View Post |
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Hi everyone. My second hand oven (don't know the model, sorry) came with rotisserie spits but has this cover at the end of the oven (picture... View Post 
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After making dinner last night, including repeatedly opening and closing Fridge and FlexZone sections without an issue (lights on as usual), my... View Post |
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induction range that I bought - NE63B8211SS has a touch screen that is so sensitive brushing up against it while cooking constantly tuns the oven... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand how this could be concer... View Post |
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Hello! I hust bought a Samsung Bespoke 4 Door Refrigerator a few days ago and i cannot connect to the fridge with the Smart Things App at all. I... View Post
Samsung_Moderator
Hi there, Thanks so much for posting about this. I can certainly understand the frustration with not... View Post |
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My dishwasher sounds like it's starting....does the drain at the beginning but won't cycle into clean mode. It only chimes and blinks about... View Post
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand the concern with y... View Post |
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Oven not working. Was texting back and forth with Samsung and after an hour they sent me a link to the owners manuel which of course I checked... View Post 
Samsung_Moderator
Hi there, I'm so sorry for any confusion about this. The steps to turn off demo mode can actually be... View Post |
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So I cant find anything in the manual for my range to silence the preheat alert. Does anyone know how I can do this? [short of throwing it off my... View Post
Samsung_Moderator
Yes! Thank you so much for providing that. Unfortunately, I did confirm that this model does not hav... View Post |
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Samsung dw80j755us with Waterwall dishwasher was not draining.  Removed exterior filter, extra water and internal filter, cleaned them up but... View Post 
Samsung_Moderator
Hi there, Thanks so much for reaching out about this. I can definitely understand the concern of fin... View Post |
