jackbjson
Constellation
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4 weeks ago in
Kitchen and Family HubPurchased a new Samsung electric range last year--just started using it in May. We cannot safely simmer anything because the burner settings change on their own. Specifically, when we set it to 2, within 15 minutes we'll find it has reset itself to 6. This only happens when one of the front two burners is set to 2, and it always resets to 6. This doesn't always happen, but when it does, it's always on either one of the two front burners.
1 Reply
JBTechfanatic
Black Hole
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4 weeks ago in
Kitchen and Family Hub
Make sure you are not accidentally setting multi-stage cooking this will change the levels at different increments and times![20240603_181532_1000009811_1717463733.jpg 20240603_181532_1000009811_1717463733.jpg](https://us.community.samsung.com/t5/image/serverpage/image-id/1163856i15710A5A846ED9F2/image-size/small?v=v2&px=200)
![](/skins/images/9B745C84DA92198858C12140BF7FB89B/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/9B745C84DA92198858C12140BF7FB89B/responsive_peak/images/icon_anonymous_message.png)