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‎05-11-2023
11:49 PM
(Last edited
‎05-16-2023
05:21 PM
by
SamsungCaleb
) in
Hello, it looks like someone hacked my Fridge's Family hub , they turned on the Ring app and the browser also started to work.
How can I protect it from hackers?
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
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‎05-14-2023 08:19 AM in
Kitchen and Family HubHi there, I can certainly undersand your concern here. First, we recommend resetting your Family Hub panel by following the steps in this link:
https://www.samsung.com/us/support/answer/ANS00087902/
Once you have completed that, I recommend reaching out to our dedicated SmartThings team for further assistance and advice on security settings. You can reach them directly by calling 1-866-813-2404.
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‎05-12-2023 08:36 AM (Last edited ‎05-12-2023 08:37 AM ) in
Kitchen and Family Hub
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‎05-14-2023 08:19 AM in
Kitchen and Family HubHi there, I can certainly undersand your concern here. First, we recommend resetting your Family Hub panel by following the steps in this link:
https://www.samsung.com/us/support/answer/ANS00087902/
Once you have completed that, I recommend reaching out to our dedicated SmartThings team for further assistance and advice on security settings. You can reach them directly by calling 1-866-813-2404.
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