I have a jet bot purchased April 10 2023 just past warranty not working because the left wheel is stuck. It is not hair or strings stuck but the actual wheel assembly that is not turning. Chat support informed me it is out of warranty and gave names of 3 appliance shops that are Samsung recommended ones to get service on my own but none of them want to work on a bot vacuum. So basically I have a Jet Bot unusable just after a year and dont know what to do.
