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Mold in Autofill Pitcher RF23A9671SG/AA

(Topic created: 05-12-2022 04:06 PM)
usermVo4gczAnP
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Kitchen and Family Hub

I have had the above refrigerator for 9 months in a brand new home that was just built (I.e. no existing mold). Found black mold in top of pitcher in the spout and around the gasket. I just cleaned out the pitcher with soap, water and vinegar and am letting this dry. The pitcher is used multiple times per day. What is cause of this? I have seen this reported by another person and I’m concerned. 

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Samsung_Moderator
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Kitchen and Family Hub

Hi there! I can definitely understand your concern with finding mold in your pitcher. Mold is caused by high humidity or moisture in the air. Because the auto-fill pitcher is typically filled with water, it needs to be cleaned regularly to prevent things like mold and mildew. I'm providing a link below to our guide on the best cleaning practices for our refrigerators. Alternatively, you can also purchase a replacement pitcher through SamsungParts.com or by calling 1-800-627-4368. 

https://www.samsung.com/us/support/answer/ANS00079481/

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there! I can definitely understand your concern with finding mold in your pitcher. Mold is caused by high humidity or moisture in the air. Because the auto-fill pitcher is typically filled with water, it needs to be cleaned regularly to prevent things like mold and mildew. I'm providing a link below to our guide on the best cleaning practices for our refrigerators. Alternatively, you can also purchase a replacement pitcher through SamsungParts.com or by calling 1-800-627-4368. 

https://www.samsung.com/us/support/answer/ANS00079481/