Original topic:

NE59N6630SG Display Failures

(Topic created: 04-02-2024 09:25 AM)
334 Views
TomRaz
Constellation
Options
Kitchen and Family Hub

I purchased a Samsung model NE59N6630SG range in 2018, about 3 years after that the display panel started to flicker with many items in the background showing up

 

I had purchased an extended warranty with Best Buy on this range and they came out and replaced the display panel and it resolved the issue

 

Now 2 years or so it is doing it again, based on my searches this is a know issue with this range, does Samsung have any program to offer a free replacement part ?

 

I understand a part having issues, and I would of expected the replacement panel to have some type of program to help consumers out with this failure issue

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! I see how this can be frustrating with your display on your rage flickering. This is something that will require service, as your range is out of warranty you can use the link below to find a service center in your area.

 

https://www.samsung.com/us/support/service/locations/

View solution in context

1 Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! I see how this can be frustrating with your display on your rage flickering. This is something that will require service, as your range is out of warranty you can use the link below to find a service center in your area.

 

https://www.samsung.com/us/support/service/locations/