Original topic:

Needs to be recalled Samsung Gas oven

(Topic created: Thursday)
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ETruax
Constellation
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Kitchen and Family Hub

We have a Samsung Gas oven, model nx60a6511ss/aa, purchased April 2023. Just after the 1 year warranty, started noticing only the broil & regular bake mode would work. All other modes, like convection or air fryer stopped working completely. Then a few months ago started noticing that the regular bake mode took an abnormal amount of time to preheatā€¦ Anywhere between 40 minutes to an hour and 15 minutes. Last week part of the digital display stopped working. Then just today the oven started randomly turning on by itself. Iā€™m trying to see if there is a recall out there because it is ridiculous that it is only less than two years old and having so many issues. As I was searching online I donā€™t seem to be alone on this.

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Samsung_Moderator
Community Manager
Community Manager
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Hello and Welcome to our Samsung Community. We do not have any recalls regarding the gas range and recommend having the range service immediately to avoid any injuries or damages.

You can contact a service provider within your area here- https://www.samsung.com/us/support/service/, by phone at 1-800-Samsung (1-800-726-7864).

Please feel free to reach out via Private Message to any moderator by clicking on the chat option with your full model and serial number, we would love to assist you further with this issue, if possible. 

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