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Original topic:

Pics won't upload to family hub gallery

(Topic created: 05-02-2024 11:43 AM)
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idontdodishes
Constellation
Options
Kitchen and Family Hub
I've already checked the wifi and Bluetooth connections, disabled and re-enabled them. Smart Things app is definitely connected to the fridge because all controls work in the app, Bluetooth casting music works. When I try to upload photos, the progress bar shows and goes up to 100% then disappears, but no pic ever show up on the fridge. I've already checked the file size. Everything should be fine. I've seen multiple posts just like this one on Google, but none of them offer a resolution. 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! This is something that the SmartThings community should be able to help out with. I would recommend reaching out to them at https://community.smartthings.com/.

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2 Replies
Barry
Constellation
Options
Kitchen and Family Hub

I'm also seeing this on my Samsung Model  RF29A9771SR Fridge, Can't upload pictures family hub galley After the Smart things app update 04/4/2024.I have a Google Pixel 7 pro (android 14)

Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! This is something that the SmartThings community should be able to help out with. I would recommend reaching out to them at https://community.smartthings.com/.