Kitchen and Family Hub
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In my refrigerator section I had ice clog the drain. Currently I am defrosting both the freezer and refrigerator per instructions. I now have a 27... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend if you haven't done so already to try a power c... View Post |
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Hi, We have a French 3 door with water and ice on the door refrigerator purchased in 2022. I pulled out my vegetable bin this morning to wash it... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately, the only recommendation that we would have would b... View Post |
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Hi, I've been trying everything to connect the new Bespoke Jet Bot Combo Robot Vacuum and Mop (2024 model) with Alexa, but the integration... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is designed to work with Bixby you may not have every featur... View Post |
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I don't see anything in the manual on how to set the clock on this. I searched online and am unable to find anything about setting the clock.... View Post
Samsung_Moderator
Hello! Thank you for reaching out! From looking at the user manual this does not have a clock on it.... View Post |
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Our range cooktop is working and suddenly the display will lock by itself, go to timer by itself, go to clean by itself. Had the display panel... View Post
Samsung_Moderator
Hello! Thank you for reaching out! This is something that will require service. As you have recently... View Post |
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We purchased the Family HUB seven years ago! Now, the technology is old and does not function! We paid top dollar for this refrigerator and feel... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how you may feel this way, but as time progresses, t... View Post |
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I have samsung microwave with vent. And the arm of the microwave broke and I don't know how to go about it View Post
Samsung_Moderator
Hello! Thank you for reaching out! if none of the suggestions help then this will be something that ... View Post |
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I have a side by side model RS22HDHPNSR refrigerator that is approximately 8 years old. Within a couple of years of purchase, some of the plastic... View Post
Samsung_Moderator
Hello! Thank you for reaching out! The only solution for this would be service as you have stated th... View Post |
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I recently bought a new smart kitchen suite. The microwave is supposed to have auto connectivity when paired with the range. The problem is that... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If it is not working I would recommend reaching out to our SmartT... View Post |
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The ice maker on my Samsung refrigerator burned out and they had to change the card. Now it works fine, but the ice cubes that come out of the... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information from the following link:... View Post |
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I purchased this range as an open box item and have had trouble with the burners being hard to light and the flame being uneven. They sent a... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend taking this back for a return if you are able d... View Post |
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We moved int a house with a Samsung gas range m# NX58R4311SS and have noticed a slight popping noise when the oven is in use. Examining the burner... View Post
Samsung_Moderator
Hello! Thank you for reaching out! If It's still occurring after suggestion from @LongHiker then thi... View Post |
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Can someone tell me what's causing this? https://streamable.com/el1959 View Post
Samsung_Moderator
Hello! Thank you for reaching out! That does sound strange if everything is working fine and is stil... View Post |
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I have a rf18a5101sr fridge/freezer and it keeps running a defrost cycle I am guessing, and causes my food to thaw out. I have already tried... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your fridge having ... View Post |
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Last year when we purchased our home we bout a samsung range model no. NE63T8711SS/AA. Fast forward to last week our glass top spontaneously... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I understand how this can be frustrating with your cook top crack... View Post |
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After setting up our new Range, My wife and I would love it if DUMB DUMB Samsung would allow options for changing the chime to a beep. Come on... View Post
Samsung_Moderator
Hello! Thank you for reaching out from what I could find in the user manual this is not possible. Yo... View Post |
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My family hub updated software on 6-26-24, after completing the up date the system reset. Now it appears the microphone no longer works, Bixby and... View Post
Samsung_Moderator
Hello! Thank you for reaching out It seems that you have done all the relevant troubleshooting the o... View Post |
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Hello, tray fills up but ice won’t drop. When I use the test button all appears to work as it should. Not showing any error code and completed... View Post
Samsung_Moderator
Hello! Thank you for reaching out! I would recommend trying the information in the following link: h... View Post |
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I am trying to figure out what the deal is with the Convection Roast Feature- The broiler does not come on in this mode which gives you that nice... View Post
Samsung_Moderator
Hello! Thank you for reaching out! Unfortunately this is not going to do the same thing as broil, it... View Post |
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Hi, my Jetbot won't charge. I've cleaned contacts, cycled the power, disconnected power and removed and re-connected battery. It's... View Post
Samsung_Moderator
Hello, There! We recommend checking out the following article: https://www.samsung.com/us/support/tr... View Post |
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Issues Connecting Samsung Microwave Oven to SmartThings Please be patient with the long post. I’ve tried to be complete with the background of... View Post 
Justin Noel
Yep, solved it but certainly not because Samsung SmartThings support had anything to do with it. The... View Post |
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If anyone can help guide me what to do I would really appreciate it. I bought Samsung appliances back in Aug 2023 because of a promotion they were... View Post 
LeoWyatt89
Gary is right this site is peer to peer support - none of us can help you with your refund - Moderat... View Post |
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The smaller drawer on our Samsung bespoke squeaks loudly as you pull the drawer out and push it back in.   model code:... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be concerning with your fridge making this noi... View Post |
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I can't find anything about the flashing information on the control panel. This has been going for over 24 hours after, I assume, we... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! You can try the information in the following link:https://www.sam... View Post |
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I have a Microwave model ME11A7710DS that has stopped heating. Everything comes on. The turntable works. But no heat. Is the magnetron dead, or... View Post 
Samsung_Moderator
Hello! Thank you for reaching out! I see how this can be frustrating with your microwave not heating... View Post |
