Original topic:

Range Smart Control Turns Off

(Topic created: 11-02-2020 04:14 PM)
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wdhall
Asteroid
Options
Kitchen and Family Hub

The Smart Control function on the range turns off by itself.

Which makes it unusable as you go back to the range to turn on Smart Control to be able to use the app.

Unable to pre-heat the oven from the home office.

 

Model: NE58K9850WG/AC

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22 Replies
userEKvufLmg4B
Asteroid
Options
Kitchen and Family Hub

My manual does not state that the feature disables when the oven door is opened. We expect the feature to work intuitively when we pay a premium for it. Maybe it's time for a class action suit.

userbtGaIQzhcl
Astronaut
Options
Kitchen and Family Hub

Same issue here. Maybe need to return.

userQK1q8X7NMU
Astronaut
Options
Kitchen and Family Hub

Many of their appliances work this way. It’s idiotic.

I suspect this is Samsung covering their self because they can’t stop hackers from getting into your ovens and turning them on.