Original topic:

Samsum refrigerator 28r7351

(Topic created: Saturday)
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Imunoz
Constellation
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Kitchen and Family Hub

We have purchased a samsum refrigerator 28r7351 water line was hooked up and filter water water was change for a new one.

water still not been produced, can you please help us

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LongHiker
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

@Imunoz Here is the troubleshooting page from the refrigerator's user manual. Screenshot 2024-12-28 at 11.33.27.png

 

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Imunoz
Constellation
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Kitchen and Family Hub

Thanks for the info. Ours has full water pressure child lock turned off correct water filter new. No water leaks and no filter light on. All controls activate. When I unplug fridge for 5 minutes then plug back in the upper led light works a few times then stops working. Bottom door lamps work fine.  Does the upper lamp problem have anything to do with no water?

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LongHiker
Galactic Samsung Care Ambassador
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Kitchen and Family Hub

@Imunoz Sorry but is sounds like you may have to have a technician come out and troubleshoot. If it is brand new, you should first contact the place of purchase. 

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