Samsung Fridge Ice Bites

[SolG]

Is anyone else having issues with the ice maker? For some reason my ice bites are coming out only ice cubes. I already added a new filter still nothing. 

[notforhire]

mine quit entirely about 6 months ago. of course, it was after the warranty period. 😎

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! I would recommend trying the information in the following link : https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-.... If this does not help then this will be something that will require service. Depending on your warranty you will have a few options.

- If your unit was recently purchased, you can check with your retailer on their return/exchange processes.
- If you have an extended warranty you can reach out to them to have service set up. 
- If you're within the one year warranty, you can Private message me or one of our moderators or you can call in directly at 1-800- 726-7864 with your full model and serial number to have service setup
- If you're OUT of warranty, you can use this link below to find a service center in your area. 

https://www.samsung.com/us/support/service/locations/