Full door will not latch. If smaller top door is open, you can latch the larger door section. But when you close the smaller top door, the full door unlatches and sits open about.5 to 1 inch. Causing irregular temp and cooking and unsafe!
In the event that the steps from the link don't work, service would be recommended. For assistance with service, you can reach out to us through any of the methods listed below.
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above. 2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread. 3.) You can also contact 1-800-726-7864 if you’d like to speak with a live agent about this situation.
In the event that the steps from the link don't work, service would be recommended. For assistance with service, you can reach out to us through any of the methods listed below.
1.) Reach out to a Moderator directly, by selecting our name and the message option. When messaging please use a link to this thread in addition to the info above. 2.) Reach out to us on Facebook or Twitter. Please provide the same info as above, as well as the link to your thread. 3.) You can also contact 1-800-726-7864 if you’d like to speak with a live agent about this situation.
