Original topic:

Samsung wall oven C-A2 code

(Topic created: 03-26-2024 06:28 PM)
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Samsung_FIhufuq
Constellation
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Kitchen and Family Hub

I have a Samsung kitchen.  The double wall oven microwave is the center piece.  A few months ago  (actually before new years dinner) it stopped working and provides the error code C-A2.  
I looked it up and other have had success replacing the fan unit and the timing sensor.  
I did that tonight and it didn’t resolve the issue.  
im at a loss.  I saw one video where the connectors were burnt on the control panel,  but all that looks fine.

what is the next step in troubleshooting this?

thanks

1 Solution


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Solution
GaryB82
Epic Samsung Care Ambassador
Options
Kitchen and Family Hub

You would need to contact Samsung Support and have a service ticket issued to have a repair tech check out what could be wrong and repair it 

https://www.samsung.com/us/support/contact/



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1 Reply
Solution
GaryB82
Epic Samsung Care Ambassador
Options
Kitchen and Family Hub

You would need to contact Samsung Support and have a service ticket issued to have a repair tech check out what could be wrong and repair it 

https://www.samsung.com/us/support/contact/



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.