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Original topic:

Small burner flame goes out when burner is turned to low.

(Topic created: 04-29-2022 05:13 PM)
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userH3nvoejlh2
Constellation
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Kitchen and Family Hub

The gas stays on.  This is a safety hazzard because I cannot see that the flame is out when there is a pot on it.  This only happens on the small burner in the back right. I have a dual-fuel 3-in-1 oven that is approximately 5 years old.

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hello! I understand how this can be a cause for concern with this flame issue, if this is still occurring after trying the steps in the link below, please send us a private message with your full model and serial number so that we may look into other options for you! 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001946/

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2 Replies
Techaman
Galaxy
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Kitchen and Family Hub
Have you changed any gas lines by any chance, also if it goes out a gas keeps going that's a major gas valve issue the thermopile or thermocouple should open and close gas when heat is generated, could be a dirty burner plate restricting gas causing a blowout
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! I understand how this can be a cause for concern with this flame issue, if this is still occurring after trying the steps in the link below, please send us a private message with your full model and serial number so that we may look into other options for you! 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001946/