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04-29-2022 05:13 PM in
Kitchen and Family HubThe gas stays on. This is a safety hazzard because I cannot see that the flame is out when there is a pot on it. This only happens on the small burner in the back right. I have a dual-fuel 3-in-1 oven that is approximately 5 years old.
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05-02-2022 02:42 PM in
Kitchen and Family HubHello! I understand how this can be a cause for concern with this flame issue, if this is still occurring after trying the steps in the link below, please send us a private message with your full model and serial number so that we may look into other options for you!
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
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04-29-2022 05:57 PM in
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05-02-2022 02:42 PM in
Kitchen and Family HubHello! I understand how this can be a cause for concern with this flame issue, if this is still occurring after trying the steps in the link below, please send us a private message with your full model and serial number so that we may look into other options for you!
https://www.samsung.com/us/support/troubleshooting/TSG01001946/