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ME21M706BAS - MICROWAVE RANDOMLY JUST DISPLAYS A REMAINING TIMER / AMOUNT INSTEAD OF THE CLOCK

(Topic created: 04-30-2022 03:16 PM)
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userkMJ5B1sAFF
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Kitchen and Family Hub

Our microwave will be showing the clock, and then randomly just show "PRESS OK OR START.." and then if you do press OK or start, it starts the microwave at 7 seconds or 8 seconds...

Super annoying as it happens like 10 times a day. 

Samsung support did help at all.. 

We bought this microwave 4 years ago so it's outside of warranty and the microwave works fine otherwise than the random timers... 

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Samsung_Moderator
Community Manager
Community Manager
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Kitchen and Family Hub

Hi there! Thanks so much for letting us know about this. I can definitely understand the concern with your microwave starting a timer. In this case we would recommend a service technician to repair the microwave. If you purchased the microwave within the last year, it may still be under the manufacturer warranty. You can reach out to any of the moderators here in a private message for more information on setting up service for this. You'll just need to provide your model and serial number to do so. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hi there! Thanks so much for letting us know about this. I can definitely understand the concern with your microwave starting a timer. In this case we would recommend a service technician to repair the microwave. If you purchased the microwave within the last year, it may still be under the manufacturer warranty. You can reach out to any of the moderators here in a private message for more information on setting up service for this. You'll just need to provide your model and serial number to do so.