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How did Samsung design the robot devices they have? Do they have a robotics team? What kind of research did they do?  View Post 
Samsung_Moderator
Hi there! We appreciate your interest! We have many different teams with varying specialties that wo... View Post |
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The latch on the showcase door is broken and the door gets stuck closed. How to fix? View Post
Samsung_Moderator
Hi there! I can certainly understand the concern with the showcase door latch being broken. If you'd... View Post |
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 Purchased this in Aug 2020. Had several service calls while under warranty. No, not even 2 years later I find by drain motor is out. Just... View Post
Samsung_Moderator
Hi there! I can certainly understand how frustrating it would be to have so many service calls. If y... View Post |
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I bought a Bespoke French door with panels. Panels were delivered dented and the Fridge was delivered with the damages. I posted a review about a... View Post
Samsung_Moderator
Hello, I can definitely understand your frustration with this situation. If you purchased the refrig... View Post |
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The Samsung dishwasher in our apartment works fine, but after it's done the clean light goes out. Toward the end of the wash cycle, the... View Post
Samsung_Moderator
Hi there! Thanks for reaching out about this. Since the other lights on your dishwasher are working ... View Post |
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Hello, I am looking for some advice on which part may be faulty in my Samsung dishwasher. I am leaning towards control board but it could be the... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your dishwasher not starting. It sounds like... View Post |
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Hi, On the main screen on the family hub on the fridge, it has a nice background picture and shows the date and time. It looks nice. ... View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I am not aware of a way to remove the dash aft... View Post |
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My Samsung jetbot mop won't charge and won't start operation, when I turn it on it just has a lime colored light View Post
Samsung_Moderator
Hi there! Thanks so much for reaching out about this. I can definitely understand the concern with y... View Post |
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I’m searching for a part number for my fridge. It is the base in which the water pitcher sits in.  My fridge model number is : RF29A9071SG  ... View Post
Samsung_Moderator
Thanks for asking! I recommend checking with our parts department through SamsungParts.com or by cal... View Post |
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Are Samsung powerbot vacuum brushes interchangeable? View Post |
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My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. The filter light icon was on, so I replaced the filter. Yes, the water supply... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your ice maker. I have a couple links that s... View Post |
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In reference to all the links from the Microwave manual, you failed to acknowledge that the charcoal filter was not included with the microwave and... View Post
Samsung_Moderator
Hi there! I can definitely understand the need to have the charcoal filter for your microwave. I hav... View Post |
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I just purchased the Samsung 6.3 freestanding electric stove model NE63A6711SG. My contractor just plugged it in and immediately the hot surface... View Post
Samsung_Moderator
Hello, I can certainly understand the need for concern with this issue. Based on the symptoms you've... View Post |
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 ref #<HIDDEN> I am not sure how your prescripted response to my 16 month old microwave that cannot be repaired or replaced helps me. ... View Post
Samsung_Moderator
Hi there! I can definitely understand your frustration with having a microwave that is not working p... View Post |
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The calendar app on the family hub 'disconnected' our calendars but I still see them connected on my family hub mobile app. The calendar... View Post 
userzLkGBMpj26
Just want to followup with the resolution for this issue. The Samsung tech support recommended I reb... View Post |
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I recently purchased a Samsung Smart Range, and the features mostly behave the way I would expect given safety considerations, but one glaring gap... View Post
Samsung_Moderator
Hello! Thank you so much for sharing your insight into the user experience with this range. Samsung ... View Post |
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So for about a month now the freezer and the flex zone part of our fridge has had no lights, I've replaced them and to no avail nothing was... View Post
Samsung_Moderator
Hi there! I can definitely understand your concern with your lights not working, and now your refrig... View Post |
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We just installed our brand new slim microwave model ME11A7510. When we turn the light on, our breaker pops. The breaker is fine when we use the... View Post 
NEEMAN_ZACCAI
I've worked with electricity for a few years, a microwave should be on a 20 Amp breaker by itself an... View Post |
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I have a refrigerator RS277 (full model code RS277ACBP/XAA) whose control panel lights are faded out. Fridge and freezer remain cool. View Post
Samsung_Moderator
Hi there! Thanks so much for letting us know about this. If the lights on your display panel are not... View Post |
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This occurred on May 9, 2022 and I have yet to receive a response from Samsung's alleged "Escalation Department" View Post |
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Hi, I have a Samsung dishwasher that is 15 months old, just three months out of warranty. I've noticed whenever I run a cycle, regardless of... View Post
Samsung_Moderator
Oh no! I hated being without a dishwasher, so I understand your pain. You've done a vast majority of... View Post |
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I am looking to buy a Bespoke refrigerator. I have some questions concerning the beverage center option vs the auto pitcher option. I like the... View Post 
userW1aIQn2pXp
For others that are looking for an answer, support claims the door must be closed. View Post |
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After replacing the water filter, I cannot get the filter light to turn off AND the refrigerator keeps "dinging". Â Â ... View Post
Samsung_Moderator
If the troubleshooting provided does not help I recommend letting a service technician have a look. ... View Post |
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Recently purchased the flex duo range been wanting one for years. Sadly this is only products from Samsung that has let me down. Â After using... View Post
Samsung_Moderator
I can definitely understand your concern here. Let's try to alleviate some of the stress by trying t... View Post |
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Can the bespoke refrigerator accept wood panels? View Post
Samsung_Moderator
Hello! I completely understand your concerns about the refrigerator accepting the wood panels. I'll ... View Post |
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The broiler on my Samsung oven has started to randomly switch itself to broil and burns whatever was baking. I've seen a couple other posts on... View Post
Samsung_Moderator
Hi there, Thanks so much for letting us know about this. I can definitley understand the concern wit... View Post |
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Just bought new Samsung oven, love it. From the smart things app I am able to send a recipe oven setting from 'Smart Recipes' by... View Post
Samsung_Moderator
Hi there! Thanks so much for this helpful feedback. We'll pass this information along to the appropr... View Post |
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I Have the RF28T5001SR Refrigerator with ice maker in bottom freezer. It keeps breaking the ice over and over until you only have a few full size... View Post
Samsung_Moderator
Thanks so much for asking about this. I do have the following link to some troubleshooting steps you... View Post |
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I can't be the only one that is perplexed by an electronic device in 2022 that still loses time after a power outage and has to be reset. ... View Post 
FLGalaxyUser
I understand the issue quite well. Computers have had CMOS batteries in them for decades to solve th... View Post |
