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04-28-2022 06:26 AM (Last edited 05-10-2022 07:36 AM by SamsungJecca ) in
Kitchen and Family HubHello
My Samsung glass flat top stove HOT SURFACE light will not go off after two days. How can I fix it?
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04-28-2022 06:41 AM in
Kitchen and Family HubI can definitely understand how frustrating this may be. If you unplug the unit or cut the power to it at the circuit breaker for about 5 minutes, then retry it, does it work as intended? If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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04-28-2022 06:41 AM in
Kitchen and Family HubI can definitely understand how frustrating this may be. If you unplug the unit or cut the power to it at the circuit breaker for about 5 minutes, then retry it, does it work as intended? If this does not help I recommend letting a service technician have a look. As we would like to gather additional information and look at this from a case by case basis please provide the full model code and the serial number of the device as well as your best contact phone number, name, and email.
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