Original topic:

mc2885135ck wont heat up

(Topic created: 04-30-2024 10:37 AM)
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ksmart33
Constellation
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Kitchen and Family Hub

bought this microwave second hand, worked fine for a while

now suddenly stopped heating, noticed the clock is showing numbers with one bit chopped off. the on off start/stop function does not work anymore, none of the programs work but it powers on and the clock is ticking away

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Samsung_Moderator
Community Manager
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Kitchen and Family Hub

Hello! Thank you for reaching out! I would recommend if you have not already to try the informing in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01001963/. If this does not help then this will require service. As your microwave is out of warranty you can use the following link to find a service center in your area.

 

https://www.samsung.com/us/support/service/locations/

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3 Replies
realaud
Black Hole
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Kitchen and Family Hub

My guess is the magnatron tube probably died.  It costs just as much to replace it as it does to buy a new microwave.  

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Donald1964
Constellation
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Kitchen and Family Hub
It could be a fuse or a diode went bad you will need to get a tester to find out what happen
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Kitchen and Family Hub

Hello! Thank you for reaching out! I would recommend if you have not already to try the informing in the following link: https://www.samsung.com/us/support/troubleshooting/TSG01001963/. If this does not help then this will require service. As your microwave is out of warranty you can use the following link to find a service center in your area.

 

https://www.samsung.com/us/support/service/locations/