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range smart things not supported

(Topic created: 04-18-2021 09:21 AM)
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userJFp2KnH0q6
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i have a new range that is not smart things supported, how do i turn off the wi-fi coming from it

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userJFp2KnH0q6
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Kitchen and Family Hub

To turn wi-fi off

Press clock icon press for 3 seconds , choose 7 , 1 is on , 2 is off , press 2 and set

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SamsungCaleb
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So that I may look into this further can I have your full model number? 


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userJFp2KnH0q6
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where is the model number on the range i could not find it ?

installation manual shows NE63*8*****

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SamsungCaleb
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The full model number will be located in the bottom warmer draw. 


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userJFp2KnH0q6
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is this it

IC: 649E-CWAP210M

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SamsungCaleb
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MY apologies for not clarifying it should start with either an NE NX and it will; be on the left side of the drawer. 


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userJFp2KnH0q6
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IMG_1905.jpg

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userJFp2KnH0q6
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Model:NE63T8511SG 

SKU:6412704

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SamsungCaleb
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Smartthings should work with this range, if you would like further smart things to help you can reach out to our team at 1 (800) 726-7864 and ask for smart things. 


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Solution
userJFp2KnH0q6
Asteroid
Options
Kitchen and Family Hub

To turn wi-fi off

Press clock icon press for 3 seconds , choose 7 , 1 is on , 2 is off , press 2 and set