Original topic:

Can't Download Apps on TV

(Topic created: 11-06-2022 09:35 AM)
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Alex1504
Asteroid
Options
LED and OLED TVs

There some apps I can't download like hulu or hbo max, how can I download it?

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! I understand how this can be concerning with not being able to use all apps. This could be a compatibility issue with your TV and the app. Depending on the model and age of your TV you may not be able to use the app. Most apps will work with models made in 2016 or newer as of now. But that could change at any time depending on the app developers. 

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Oxford
Neutron Star
Options
LED and OLED TVs
What happens when you try to download? Can you provide a screenshot?
Alex1504
Asteroid
Options
LED and OLED TVs
This20221106_135721_98065_1667757442.jpg
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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hello! Thank you for reaching out! I understand how this can be concerning with not being able to use all apps. This could be a compatibility issue with your TV and the app. Depending on the model and age of your TV you may not be able to use the app. Most apps will work with models made in 2016 or newer as of now. But that could change at any time depending on the app developers. 

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Alex1504
Asteroid
Options
LED and OLED TVs
This20221106_135721_98065_1667757442.jpg
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