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3 hours ago in
LED and OLED TVsMy tv (model# UN557000B) randomly disconnected from the network while in use and my remote control no longer connects to the tv. I have replaced the batteries and still does not work. In addition, my tv does not recognize my network and am unable to factory reset manually. PLEASE HELP!
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![](/skins/images/1A815731A56AA239A4A2454DF209A3AA/responsive_peak/images/icon_anonymous_message.png)