If your Samsung TV fails to connect to your home Wi-Fi router but works with other Wi-Fi networks (e.g. Mobile Hotspots), follow these steps to resolve the issue.
1. Verify Wi-Fi Connectivity:
Check if other devices are able to connect to the home Wi-Fi network.
2. Test Hotspot Connectivity:
Confirm whether the TV connects to a mobile hotspot. If it does, the issue may be related to the router settings. (It did in my case)
3. Access Network Status:
On your TV, go to All Settings > Connection > Network > Network Status to identify connection errors. In my case the error was related to Automatic Setting of IP address.
4. Switch to Manual IP Configuration:
If the error is related to automatic IP settings:
Go to IP Settings in the network menu.
Enter the IP address manually. Assign a unique IP within your routerās range (e.g., 192.168.1.x).
5. Set Default Gateway:
Use the same default gateway as your other devices (typically your router's IP, e.g., 192.168.1.1).
6. Set DNS:
Manually set the DNS to 8.8.8.8 or to the IP address of your router (e.g. 192.168.1.1)
7. Verify DNS Settings of Your Router:
Verify that the Primary DNS of your router is set & DHCP is enabled. If the router allows, configure the Alternate DNS to 8.8.8.8 (Google DNS).
8. Restart the Connection Process:
Re-enter the Wi-Fi password on the TV without resetting any other network settings.
