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ā09-10-2024 02:37 PM in
LED and OLED TVsHello,
I was having problems using PlutoTV on my smart TV model UN50CU8000B. Today Pluto sent a message saying problem is "resolved" and I need TV firmware version 2505. I found it on the website...but not for my model. Question: should I attempt to install it anyway? Will it work? Will it mess up my TV? (hey, I can always watch PlutoTV with a Roku, so no big deal...)
Thanks!
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4 weeks ago in
LED and OLED TVsHello @Abe14000! Thank you for reaching out! I would not recommend using a firmware version that is not made for your model. Once the update becomes available for your model you can download it directly from here: https://www.samsung.com/us/support/downloads/?model=N0060600&modelCode=UN50CU8000BXZA. You can also try to update the TV automatically by navigating to and selecting Settings, then selecting All Settings, and then selecting Support.
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4 weeks ago in
LED and OLED TVsHello @Abe14000! Thank you for reaching out! I would not recommend using a firmware version that is not made for your model. Once the update becomes available for your model you can download it directly from here: https://www.samsung.com/us/support/downloads/?model=N0060600&modelCode=UN50CU8000BXZA. You can also try to update the TV automatically by navigating to and selecting Settings, then selecting All Settings, and then selecting Support.