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How to add app to Series 6 TV (not pre-installed)

(Topic created: 09-06-2024 08:36 PM)
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dad4lou5281
Constellation
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LED and OLED TVs

I have a UN55KU6290 Samsung TV and want to add the Peacock App. It does not appear when I try to search for it on the App Search Screen and isn't pre-installed.

How can I add it (without having to mirror my phone)

 

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SamsungTam
Samsung Moderator
Samsung Moderator
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LED and OLED TVs

Hello! Thank you for posting about this! If the Peacock app does not show up in the app search, it's likely that it isn't supported on this older version of Tizen. Can you try to update the tv firmware? Ensure that the TV's software is updated. Go to Settings> Support> Software Update and check for any available updates. Also, without mirroring your phone you could use another streaming device: Roku, Amazon Fire Stick, Apple TV, or Chromecast. If none of this helps, you could contact the app developer to verify whether your model TV is listed as supported for the Peacock App on their website. Please let me know if this helps.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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KnightRiderRalph
Samsung Care Ambassador
Options
LED and OLED TVs

It should be an app. I have it on my TV

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Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
LED and OLED TVs

Hello! Thank you for posting about this! If the Peacock app does not show up in the app search, it's likely that it isn't supported on this older version of Tizen. Can you try to update the tv firmware? Ensure that the TV's software is updated. Go to Settings> Support> Software Update and check for any available updates. Also, without mirroring your phone you could use another streaming device: Roku, Amazon Fire Stick, Apple TV, or Chromecast. If none of this helps, you could contact the app developer to verify whether your model TV is listed as supported for the Peacock App on their website. Please let me know if this helps.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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