Original topic:

Lost channels

(Topic created: Tuesday)
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Faymich
Constellation
Options
LED and OLED TVs

I have lost all Samsung plus tv channels on my TV. My source and other internet options are available the channels are there but no content 

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Samsung_Moderator
Community Manager
Community Manager
Options
LED and OLED TVs

Hi there, Thanks for posting about this. Have you checked to make sure the TV's software is updated? Also, could you confirm if you are receiving any type of error message when trying to access TV+ channels? I also recommend resetting the Smart Hub. You can find steps on how to do this in this link: 

https://www.samsung.com/us/support/answer/ANS00077524/

Please let us know if this helps. 

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MsRowan
Cosmic Ray
Options
LED and OLED TVs
That is terrible. It's not all of the TVs though, mine are still there. I hope they fix yours soon
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