For my Smart Remote (Model No. BN59-01301A), only a few buttons work on it (the MUTE button; the right button (the button with an arrow pointing right which allows users to move to the right on their TV); the PAUSE and Fast-Forward button; the Rewind and P.SIZE button; the green B button at the bottom of the remote; and the GUIDE button.) What does this mean? Is there any way I can fix this?
I'm sorry to hear that, have you tried to reset your remote? You can do that by doing the following: Remove the batteries and then press Power for 8 seconds to reset the remote. Then reinsert the batteries and try to use the remote again. Check out the user manual if you need help accessing the battery compartment.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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I'm sorry to hear that, have you tried to reset your remote? You can do that by doing the following: Remove the batteries and then press Power for 8 seconds to reset the remote. Then reinsert the batteries and try to use the remote again. Check out the user manual if you need help accessing the battery compartment.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
Hey Caleb. Thank you for your help. This did work for me after all. I went back and tried this option again, and now it works. I was just impatient, haha. Thank you!
I'm sorry to hear that, have you tried to reset your remote? You can do that by doing the following: Remove the batteries and then press Power for 8 seconds to reset the remote. Then reinsert the batteries and try to use the remote again. Check out the user manual if you need help accessing the battery compartment.
As someone now coming to this same issue, having tried resetting the remote to no success and with a TV current on updates - is factory-resetting a ❤️ year old electronic the only way to correct a remote issue?
