Problem is on both my S90 TV's and several different remotes, so it's not an equipment issue. Starting several days ago, I need to re-pair my solar remotes to the TV every morning to get them to work properly. I noticed that when I power on the TV the blinking light on the remote has a different pattern and just keeps blinking. Remotes are fully charged and one is brand new. Please help
Hello, Members_gbj6F43, we are sorry to hear that you were not able to get the remotes repaired after performing the troubleshooting steps. At this point we would recommend that you give us a call at 1-800-726-7864 and one of our customer service professionals may be able to assist you with pairing the remotes. you can always get a service set up for the unit by clicking the link https://www.samsung.com/us/support/service/locations/.
Hello, Members_gbj6F43, Welcome to the Community! We certainly understand your concern with the TV and remotes not working together well. We certainly want to help get that re-paired.
I've tried all those steps and even purchased a new remote. Remotes are fully charged via USB. Problem still exists. I have reset the TV'S, made sure they're running newest version, etc. One set is an S90C and the other is an S90D. Since this is occurring on both sets, could there be an external factor? One other thing I noticed is that the light on the remotes behaves differently. Typically when I press power on, the light would flash 5 times. Now the light just continues to flash. Again on all remotes.
Hello, Members_gbj6F43, we are sorry to hear that you were not able to get the remotes repaired after performing the troubleshooting steps. At this point we would recommend that you give us a call at 1-800-726-7864 and one of our customer service professionals may be able to assist you with pairing the remotes. you can always get a service set up for the unit by clicking the link https://www.samsung.com/us/support/service/locations/.
