Netflix on Samsung LED with Roku error ui-800-2

[Roku_User]

I have an old Samsung 46 inch LED TV, model UN46EH5000F, all the apps are working fine using Roku stick expect Neflix, it is always getting connection error ui-800-2. I have try restart/re-install Roku and Netflix, even factory reset the TV, still getting the same error. I searched the internet, it says update software on TV might help, is that the reason? Please help.

[realaud]

Is Netflix perhaps not seeing your IP address as part of your Netflix household?  

[Roku_User]

I have another TV in the same household and Netflix is working fine on that TV.

[realaud]

Do you have a single device plan?

[Roku_User]

No. I have plan to cover multiple devices.

[realaud]

Doesn't the Samsung TV have the Netflix App? Or is it not a smart tv?. What hapens if you move the roku to the other tv?

[Roku_User]

It is not a smart TV. It is a old LED TV in year 2012.

[realaud]

Have you tried moving the roku to the other TV? Although, if the issue is only with Netflix, I'm suspecting the issue actually *is* Netflix.