Solved: Samsung 50” TVs going black with audio only?? - Samsung Community

derekmayer535 · ‎03-01-2024

Hello, I work for the state park hotels and we use 50” inch Samsungs. We have had a rash of TVs going black with sound only. 7 last week, 5 this week. Oddly or sister park is having the same issues. Longtime Samsung user never had a bit of trouble. HELP!!!

GaryB82 · ‎03-01-2024

Sounds like they are starting to go bad I would suggest reaching out to support and see about getting a Service Ticket issued and have them repaired you can reach Tech support at the link below

https://www.samsung.com/us/support/contact/

If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.

View solution in context

GaryB82 · ‎03-01-2024

Sounds like they are starting to go bad I would suggest reaching out to support and see about getting a Service Ticket issued and have them repaired you can reach Tech support at the link below

https://www.samsung.com/us/support/contact/

If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.

Original topic:

Samsung 50” TVs going black with audio only??

1 Solution