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Original topic:

Samsung TV Will not connect to internet!

(Topic created: 06-25-2019 12:23 PM)
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user1XgP8SQ2HN
Asteroid
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LED and OLED TVs

Samsung model UN55KU6600F

The WiFi has worked fine (with minor problems occasionally) until about a week ago now it will not connect.  It shows the 2 network names I currently use on my home network and have tried both at least 15 times.  The passwords ae entered correctly (event tried the WPS option 5 times) still it will not connect.  Any suggestions?

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FWIW
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LED and OLED TVs

I just got a long LAN cable and have attached it.  Not to see if the connection drops.  Will report back in a few days.

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FWIW
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LED and OLED TVs

Update.  It works fine with a wired connection.  Netgear issued new firmware for my Orbi that corrected some dropped connections so I tried going back to wireless and the first night after that it dropped the connection.  Going back to wred worked fine.

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Anonymous
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Please send the serial number for the television to this PM Link.

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abekon
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I have a UN55RU7100FXZA and every time I turn it off it loses the wifi connection and the only way to get it back is to reset the network settings, turn the TV off and then re-enter the WiFi info. It is currently running software version 1303 and says it is up to date. I am desperate to fix this as it is the only device in my house that is having this issue and none of my internet settings have changed.  Please help!

Anonymous
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