Samsung TV+ deletes itself

simonmj100 · ‎04-04-2025

I Have 3 Samsung Tvs all on the same network. Samsung TV+ works on 2 but the 3rd, keeps coming up with the message TV+ App deleted - re-install then the same thing happens

I tried soft reset

SW update (latest installed)

hard reset (removing the plug for 60 secs)

Reset the home hub.

None of which make any difference.

Any ideas?

Samsung_Moderator · ‎04-04-2025

Hi, simonmj100. Welcome to the Samsung Community! We know how frustrating apps deleting by themselves can be. Unfortunately, if you have tried all of those troubleshooting steps already, the next step would be reaching out to our Support team for further assistance. You can reach them by following the link below.

https://www.samsung.com/us/support/

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

Samsung_Moderator · ‎04-04-2025

Hi, simonmj100. Welcome to the Samsung Community! We know how frustrating apps deleting by themselves can be. Unfortunately, if you have tried all of those troubleshooting steps already, the next step would be reaching out to our Support team for further assistance. You can reach them by following the link below.

https://www.samsung.com/us/support/

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Original topic:

Samsung TV+ deletes itself

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