JUMP TO SOLUTION Solved

Original topic:

Won’t turn on using Apple TV Siri Remote

(Topic created: 02-16-2025 07:05 AM)
287 Views
userofkdnLkmdL
Cosmic Ray
Options
LED and OLED TVs

After TV has been off for a long time, when I press the power button on Siri Remote, only the Apple TV will turn on but not the TV  

IF TV has been off only a short while, both turn on just fine. 

Only the Samsung Remote works for the above, but not the Apple TV Remote. 

Both the TV and the ATV are set with CEC on. The ATV preference for turning on TV with the Siri Remote is set = on. 

0 Likes
Reply

1 Solution


Accepted Solutions
Solution
userofkdnLkmdL
Cosmic Ray
Options
LED and OLED TVs

Finally talked with a bluntly honest tech support rep who basically stated they will never change the computer code with the implied reason that they want to force the customer to use the Samsung tv remote to turn their TV on. 

The whole problem is caused by the existing code’s turning Anynet+ | CEC off when the TV is turned off by another remote, eg, the Apple TV remote. 

So, I *guess* Samsung doesn’t care about their customers want. 

View solution in context

0 Likes
Reply
2 Replies
Solution
userofkdnLkmdL
Cosmic Ray
Options
LED and OLED TVs

Finally talked with a bluntly honest tech support rep who basically stated they will never change the computer code with the implied reason that they want to force the customer to use the Samsung tv remote to turn their TV on. 

The whole problem is caused by the existing code’s turning Anynet+ | CEC off when the TV is turned off by another remote, eg, the Apple TV remote. 

So, I *guess* Samsung doesn’t care about their customers want. 

0 Likes
Reply
userofkdnLkmdL
Cosmic Ray
Options
LED and OLED TVs

So very sad

0 Likes
Reply